Terms of service
By purchasing from YourStory Song, you agree to the following terms and conditions.
1) Acceptance of Terms
By accessing our website and purchasing a product, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.
2) Description of Service
YourStory Song provides custom, personalized music created based on customer-submitted information, memories, and preferences.
Each song is:
-
Original
-
Custom-made
-
Digitally delivered
-
Non-physical
-
Creative and subjective in nature
3) Customer Responsibilities
When ordering, you agree to:
-
Provide accurate and complete information
-
Submit all requested details through our form
-
Respond to clarification requests in a timely manner
Delays caused by missing information may extend delivery time.
4) Production & Delivery
-
Standard delivery time: 72 hours
-
Rush delivery (if offered): subject to additional fees
-
Songs are delivered digitally via email or download link
Your order enters production after payment and form submission are complete.
5) Revisions Policy
Each customer is entitled to:
-
Up to two (2) free revisions if there is an identifiable issue with name, event, or pronunciation
(lyrics, tone, or style adjustments)
Additional revisions may require an extra fee.
6) Refund Policy (Summary)
Because each song is custom:
-
Refunds are available before production begins.
-
Once production starts, we will first offer revisions.
-
If you remain dissatisfied after revisions, a refund or store credit may be issued at our discretion.
See full Refund Policy page for details.
7) Ownership & Copyright
When you purchase a song:
-
You receive a personal license to use the song for private, non-commercial purposes.
-
YourStory Song retains copyright to the music and production unless a commercial license is purchased.
-
You may not:
-
Resell the song
-
Claim authorship
-
Distribute commercially without written permission
-
If you want full ownership or commercial rights, contact us for licensing options.
8) Prohibited Use
You may not submit content that is:
-
Illegal
-
Defamatory
-
Harassing
-
Hateful
-
Explicit or obscene
-
In violation of any laws
We reserve the right to refuse orders containing inappropriate content.
9) Limitation of Liability
YourStory Song is not liable for:
-
Emotional dissatisfaction with creative output
-
Delays caused by customer communication issues
-
Third-party email delivery failures
Our maximum liability is limited to the purchase price of your order.
10) Privacy & Data
We collect personal information only for:
-
Song creation
-
Order fulfillment
-
Customer communication
We do not sell or share your data with third parties.
See our Privacy Policy for full details.
11) Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of the site means acceptance of changes.
12) Contact Information
For questions about these Terms, contact us at: